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Asking For A Quotation/Enquiry

At Raceparts we are always happy to supply a quotation for parts you require. To ensure that you get the information you require there are some simple tips to try and follow.

  • Have a look around our Formula Student pages on this website first, you may find the answer you need to general enquiries on these pages.
  • Always state that you are from a Formula Student team
  • Let us know which University/College you are from, it's not enough to just tell us your team name (quite often team names change, the University will need their name on the invoice for accounting reasons).
  • We may need the invoice and delivery address to be able to send you a pro-forma or formal quotation. Please check that you provide us with the correct information especially for the invoice details. For more information on pro-forma's and quotations please click here.
  • If you are from a university/college from the EU (but outside the UK) we will need your VAT reference number.
  • Whenever possible please give part numbers and descriptions. Remember that there may be more then one size/colour/option available so make sure you include as much detail as possible.
  • Quantities are important, especially when asking about availability, please let us know how many of each item you need.
  • Keep it brief, recently we received an email which was over 1250 words long and they only needed the price on one part! The quicker for us to read your email the quicker you'll get an answer.
  • Due to the special discounting it can take us longer to process a Formula Student quotation, please note it may take up to 2 working days to get an answer from us, although we try to respond much quicker.
  • From time-to-time corrections may be needed on the quotation we send you. When you request these corrections please make sure you ask for everything which needs changing at the same time.
  • If you are paying by BACS transfer then please note that the details you need are at the bottom of the quotation/pro-forma. If you do require further information though please do ask.

We understand that it is not always possible to give all the details you would like to give us, however if you can follow these tips when possible it will help us to give you the information you need.

When placing an order for the first time you will need to provide the following information:

  • Name of university:
  • Invoice address
  • Delivery address (if different)
  • Contact phone number
  • Email address
  • VAT number
  • Method of payment (BACS or card)
  • Details of any special arrangements (for example do we need to email copies of invoices to your finance department, do we need to be set up on your purchasing system, can deliveries only be made on certain days etc)

You may also find it useful to read How to Buy.